Cuisinart CMW-100 - Manual (Page 7)

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WARRANTY
LIMITED THREE-YEAR
WARRANTY
This warranty is available to consumers only.
You are a consumer if you own a Cuisinart ®
Microwave Oven that was purchased at retail
for personal, family or household use. Except
as otherwise required under applicable law, this
warranty is not available to retailers or other
commercial purchasers or owners.
We warrant that your Cuisinart
® Microwave Oven
will be free of defects in materials and workman-
ship under normal home use for 3 years from the
date of original purchase.
We suggest you complete and return the
enclosed product registration card promptly
to facilitate verification of the date of original
purchase. However, return of the product regis-
tration card does not eliminate the need for the
consumer to maintain the original proof of pur-
chase in order to obtain the warranty benefits. In
the event that you do not have proof of purchase
date, the purchase date for purposes of this war-
ranty will be the date of manufacture.
If your Cuisinart
® Microwave Oven should prove
to be defective within the warranty period, we
will repair it, or if we think necessary, replace
it. To obtain warranty service, simply call our
toll-free number 1-800-726-0190 for addi-
tional information from our Customer Service
Representatives, or send the defective product
to Customer Service at Cuisinart, 150 Milford
Road, East Windsor, NJ 08520.
To facilitate the speed and accuracy of your
return, please enclose $15.00 for shipping and
handling of the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure han-
dling of any Cuisinart ® product that is being
returned, we recommend you use a traceable,
insured delivery service. Cuisinart cannot be
held responsible for in-transit damage or for
packages that are not delivered to us. Lost
and/or damaged products are not covered under
warranty. Please be sure to include your return
address, daytime phone number, description of
the product defect, product model # (located on
bottom of product), original date of purchase,
and any other information pertinent to the
product’s return.
Your Cuisinart
® Microwave Oven has been
manufactured to the strictest specifications and
has been designed for use with the authorized
accessories and replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement
parts, or repair service other than those that
have been authorized by Cuisinart.
This warranty does not cover any damage
caused by accident, misuse, shipment or other
ordinary household use.
This warranty excludes all incidental or conse-
quential damages. Some states do not allow the
exclusion or limitation of these damages, so they
may not apply to you.
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty
Service, California residents have the option of
returning a nonconforming product (A) to the
store where it was purchased or (B) to another
retail store which sells Cuisinart products of the
same type.
The retail store shall then, at its discretion, either
repair the product, refer the consumer to an
independent repair facility, replace the product,
or refund the purchase price less the amount
directly attributable to the consumer’s prior
usage of the product. If the above two options
do not result in the appropriate relief to the con-
sumer, the consumer may then take the product
to an independent repair facility if service or
repair can be economically accomplished.
Cuisinart and not the consumer will be respon-
sible for the reasonable cost of such service,
repair, replacement, or refund for nonconforming
products under warranty.
California residents may also, according to their
preference, return nonconforming products
directly to Cuisinart for repair, or if necessary,
replacement, by calling our Consumer Service
Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling
for such products under warranty.
Any other trademarks or service marks
referred to herein are the trademarks or
service marks of their respective owners.
©2006 Cuisinart
Cuisinart® is a registered
trademark of Cuisinart
150 Milford Road
East Windsor, NJ 08520
Printed in China
www.cuisinart.com
06CU26058
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
microwave oven were used.
b. The oven was operated
when empty.
c. Spilled food remained in the
interior.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean interior with wet towel
or micro fiber cloth specifi-
cally for stainless steel.
Unevenly cooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food was not defrosted
completely.
c. Cooking time, and/or power
level were not suitable.
d. Food was not turned or
stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time
and/or power level.
d. Turn or stir food.
Overcooked food
Cooking time and/or power
level was not suitable.
Use correct cooking time
and/or power level.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food was not defrosted
completely.
c. Oven ventilation ports were
blocked.
d. Cooking time, and/or power
level was not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
blocked.
d. Use correct cooking time
and/or power level.
Improper defrosting
a. Materials to be avoided in
microwave were used.
b. Cooking time and/or power
level was not suitable.
c. Food was not turned or
stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time
and/or power level.
c. Turn or stir food.
TROUBLESHOOTING