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Troubleshooting – Clarity C410 User Manual

Page 20

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The Unit Will Not Operate/No Dial Tone

• Verify the TALK Button is lit.

• Verify the AC adapter is securely

plugged into the AC power outlet

and the telephone.

• Verify the telephone line cord is

securely plugged into the wall

jack and the telephone.

• Make sure the base antenna is in

an upright position.

• Make sure the handset battery is

fully charged.

• Verify the telephone is in the

correct dialing mode, tone (touch)

or pulse (rotary).

• Make sure you are in the usable

range of the base station.

• Reset the security code by placing

the handset in the base for 5-10

seconds.

The Phone Does Not Ring When You
Receive a Call

• Make sure the RINGER switch on

the handset and base are set to

ON.

• Verify the AC adapter is securely

plugged into the base and the

telephone.

• Verify the telephone line cord is

securely plugged into the wall jack

and the telephone.

• Make sure you are in the usable

range of the base station.

• You may have too many extensions

on your line. Try unplugging a few

devices.

Noise, Static, Interference or Other Calls
Heard while Using the Handset

• Try changing channels.

• Make sure the base antenna is in

an upright position.

• Make sure you are in the usable

range of the base station.

• Make sure the handset battery is

fully charged.

• Try relocating the base unit to

another location.

• Make sure the AC adapter is not

plugged into the wall outlet with

other appliances.

Phone Will Not Hold Charge

• Make sure the charging contacts

on the handset and base are free

of dust and dirt.

• Clean the contacts with a soft cloth.

• Make sure CHARGE LED on the base

is lit when handset is in the cradle.

If necessary, replace the handset

battery. (See Handset Battery Charging)

Troubleshooting

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