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Troubleshooting, Microwave oven does not work, Cooking times – Kenmore 721.80019 User Manual

Page 30

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Troubleshooting

Most cooking problems often are caused by little things you can find and tlx without tools ot any kind. Check the
lists below and on the next page before calling tor assistance or service. It you still need help, call Sears Service

at 1-800-4-MY-HOME®

MICROWAVE OVEN DOES NOT WORK

PROBLEM

CAUSE

Nothing works.

• The power supply cord is not plugged into a grounded 3 prong outlet. (See the

Electrical Requirements” section on page

6

and the “Electrical connection”

section on Page

8

.)

• A household fuse has blown or a circuit breaker has tripped.

• The electric company has had a power failure.

The microwave oven will
not run.

• You are using the oven as a timer. Touch STOP/Clear to cancel the Kitchen

Timer.

• The door is not firmly closed and latched.

• You did not touch START.

• You did not follow directions exactly.

• An operation that you set earlier is still running. Touch STOP/Clear to cancel that

operation.

COOKING TIMES

PROBLEM

CAUSE

Food is not cooked

enough.

• The electric supply to your home or wall outlets is low or lower than normal. Your

electric company can tell you if the line voltage is low. Your electrician or service
technician can tell you if the outlet voltage is low.

• The cook power is not at the recommended setting.

Check the chart on Page 15.

The display shows a time
counting down but the oven
is not cooking.

• The oven door is not closed completely.

• You have set the controls as a kitchen timer. Touch STOP/Clear to cancel the

Kitchen Timer.

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