GE 49-4545 - Manual (Page 19)

Your new appliance is a well
designed and engineered product.
Before it left the factory, it went
tnrOLigh rigorous tests, just to
OMrcs. if a o oo
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possible. And you have a warranty
to protect you against any manu­
facturing defects during the early
period of your appliance’s life.
Now you can have the same
trouble-free and surprise-free
service beyond the warranty
period. You can buy a General
Electric Service Contract. For one
iow fee. . .usually just pennies a
day. . .General Electric will take
care of any repairs your appliance
needs—both parts and labor. You
are protected for the length of
your contract. Even when costs
go up, you pay nothing more.
Want mors information? There’s
no obiigatlon. You can get infor­
mation on Service Contracts any
time. Just write your name and
address, date of installation, and
the model and serial number of
your appliance and send to:
Manager, Service Contracts
General Electric Company
WCE-315
Appliance Park
Louisville, Kentucky 40225
in many cities, there’s a General
Electric Factory Service Center.
Call, and a radio-dispatched truck
will come to your home by
a n n n i n t -
ment—morning or afternoon.
Charge the work, if you like. Ail
the centers accept both Master­
Card and Visa cards.
Check the White Pages for
“GENERAL ELECTRIC COMPANY”
o 7“GENERAL ELECTRIC
FACTORY SERVICE.”
Or look for General Electric fran­
chised Customer Care® servicers.
You’ll find them in the Yellow
Pages under “GENERAL ELECTRIC
CUSTOMER CARE® SERVICE” or
“GENERAL ELECTRIC—HOTPOINT
CUSTOMER CARE® SERVICE.”
if you rieed service literature,
parts lists, parts or accessories,
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Centers, a franchised Customer
Care® servicer or your dealer.
if you are dissatisfied wit^s the
service you received, here are
three steps you should follow:
First, contact the people who
serviced your appliance. Explain
why you are dissatisfied. In most
cases, this Vi/iii soive the problem.
Next, if you are still dissatisfied,
write ail the details—including
your phone number—to:
Manager, Consumer Relations
General Electric Company
WCE-312
Appliance Park
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Fmstly, if your problem is still not
resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
This panel, known as MACAP, is a
group of independent consumer
experts under the sponsorship of
several industry associations. Its
purpose is to study practices and
advise the industry of ways to im­
prove customer serviee. Because
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and influence, it is able to make
impartial recommendations and
consider each case individually.