Whirlpool ED19MT - Manual (Page 15)

If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
• Is the electric cord plugged in'l’
• Is a fuse blown or a circuit breaker tripped'l^
• is the Temperati.;re Control turned ON'^
If your Ice maker will not operate:
• Has the freezer had enough time to get cold? With
a new refrigerator, this might take overnight,
• is the signal arm^ ON , in the down position?
• Is the water valve turned on, and is water getting
to rhe ice maker'?’
If there is a rattling or jingling noise, or other
unfamiliar sounds:
• is something on top or behind the refrigerator mak-
ng noise when +he refrigerator is running"^
• New features on your new refrigerator make new
sounds You mav be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan.
If fhere is wafer in the defrost pan:
• In hot, muggy weather, this is normal. The pan can
even be half full Make sure the retrigerator is level
so the pan doesn't overflow
If the light doesn’t work:
• Check fuses and circuit breakers. Make sure it's
plugged in
If a bulb is burned out:
• See instructions for changing light bulbs on page
7. Use appliance bulbs only.
If fhe motor seems to run too much:
• Is the condenser, behind the base grille, free of
dust and linf'^
• On hot days, or if the room is warm, the motor
naturally runs longer,
• If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
onger to cool down the interior.
2. If you need assistance ‘ . . .
Call Whirlpool COOL-LINE" service assis­
tance telephone number. Dial free from:
Continental U.S...........................(800)253-1301
Michigan......................................(800) 632-2243
Alaska & Hawaii ........................ (800)253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac­
tory operation trom your appliance or, if service is
necessary, recommend a qualified service com­
pany in your area.
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE"
Service
Companies,
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States,
To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2] or
look in yourtelephone directory Yellow Pages under:
WhirlDOol
FRANCHISED SERVICE
APPLIANCES— household -
major —SERVICE & REPAIR
W HI RLPOOLAP PLIA NC ES
FR AN CH IS ED TEC H -C AR E SER VI CE
OR
SERV!CKCn\i!>.AMKS
XY ZSER Vi CE C O
123 Maple 999- 9999
OR
ELECTRICAL APPLIANCES—
MAJOR—REPAIRING & PARTS
W HI RLPOOLAP PLIA NC ES
FR AN CH IS ED TEC H- CA RE SER VI CE
SKR VICE COMPA . V/ AJ. S’
XY Z S ERV IC E CO
123 Maple 999- 9999
WASHING MACHINES, DRYERS
& IRONERS—SERVICING
W HI RLPOOLAP PLIA NC ES
FR AN CH IS ED TEC H- CA RE SER VI CE
SERVICE COMPA A VALS '
XY ZSER VI CE C O
123 Maple 999- 9999
Remember: Motor rur^ning time depends on dif­
ferent things: numiber of door openings, amount of
food stored, temperature of the room, setting of the
controls,
And, your new refrigerator may be larger than
your old one so it has more space to be cooled, It
also has a regular freezer instead of a frozen food
compartment, All this means better refrigeration and
may require more running time than your old one.
F5P iS a registered trademark of Whirlpool
Corporation ^or quality parts. Look for this symbol
of quality whenever you need a replacement
part for your Whirlpool appliance. FSP
replacement parts will fit right and work right
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul­
tants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
-If you must coll or write, please provide: model
number, serial number, dote of purchase, and o
complete description of the problem. This informa­
tion is needed in order to better respond to your
request for assistance.
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