If you need assistance or service, Before calling for assistance – Whirlpool RB770PXB User Manual
Page 37
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If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed
description of the problem, your appliance’s complete model and serial numbers, and the
purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing wiil
operate
The unit is not wired into a live
circuit with proper voltage.
A household fuse has blown or
a circuit breaker has tripped.
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
The oven wili
not operate
The electronic controls have
not been set correctly (single/
upper oven).
A delayed start time has been
programmed (single/upper
oven).
The Oven Selector is not turned
to BAKE or BROIL (lower oven).
The Oven Temperature Control
is not turned to a temperature
setting (lower oven).
Refer to the section in this manual
describing the function you are
operating.
Wait for the start time to be reached
or cancel and reset the control.
Turn the Oven Selector to BAKE or
BROIL.
Turn the Oven Temperature Control
to a temperature setting.
The Seif-Ciean-
ing cycie wiil
not operate
(single/upper
oven)
The oven clock does not show
the correct time of day.
The Lock Lever is not in the
Clean position - all the way to
the right.
A delayed start time has been
programmed.
Reset clock to show the correct time
of day. (See page 10.)
Move Lock Lever all the way to the
right.
Wait for the start time to be reached
or cancel and reset the control.
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