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Playing voice records, Displaying columns, Searching for all an extension’s voice records – AltiGen MAXCS 7.5 VRManager User Manual

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22 VRManager Manual

Searching for All an Extension’s Voice Records

If you query a specified extension’s voice records and in that query you also
specify a workgroup, the query results show only the extension’s voice
records related to the workgroup. The results do not show non-workgroup
voice records.

If you want the query results to display all voice records for that extension,
leave the WorkGroup field blank.

Playing Voice Records

To play a voice record,

Click a voice record in the main window to highlight it, and then click the Play
button.

Note:

Deleted voice files do not play.

Displaying Columns

You can select which columns you want displayed in the main view window.
These are the column headers you can select from:

ID

Callee ID

Session ID

Caller ID

DNIS