Client assistance 304, Acura client relations contact information, Reporting errors p. 304 – Acura 2015 TLX - Navigation Manual (With Software Update) Ver. ST03 User Manual
Page 305: Client assistance, Resolving problems, Reporting errors
304
Referenc
e Infor
m
ation
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 284
• There are also FAQs available online at
www.acuranavi.com (U.S.) or
www.acuranavi.ca (Canada).
• For traffic-related issues:
• For reporting issues with the database or
places/landmarks:
• Call Acura Client Relations.
2 Acura Client Relations Contact
Reporting Errors
You can help to improve database accuracy
by reporting any errors you encounter.
• Report errors in freeways/highways and
main “verified” roads shown in black on
the map at http://
mapreporter.navteq.com/dur-web-
external/.
• Please do not report errors in purple
“unverified” roads. Maps for these areas
are provided for reference only.
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated. An
updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
P. 306
• For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 284
2 System Limitations P. 302
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)