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Kofax Communication Server 9.2.0 User Manual

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TCDialer

Version 1.02.00

User Manual

© Copyright Kofax, Inc. All information is subject to change without notice.

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TABLE OF CONTENTS

1.

ABOUT TCDIALER ................................................................................................................. 4

2.

OVERVIEW .............................................................................................................................. 5

2.1

H

OW IT

W

ORKS

....................................................................................................................... 5

3.

GETTING STARTED ............................................................................................................... 6

4.

HOW TO MAKE A TELEPHONE CALL WITH TCDIALER ..................................................... 7

5.

HOW TO MAKE A TELEPHONE CALL USING THE HOTKEY ............................................. 8

6.

HOW TO MAKE A TELEPHONE CALL FROM THE OUTLOOK ADDRESS BOOK ............. 9

6.1

O

UTLOOK

C

ONFIGURATION FOR THE

TC/D

IALER

G

ATEWAY

..................................................... 10

7.

HISTORY ............................................................................................................................... 11

7.1

E

DIT A

T

ELEPHONE

N

UMBER

.................................................................................................. 11

8.

CONFIGURATION ................................................................................................................. 12

8.1

T

ELEPHONE

N

UMBERS

........................................................................................................... 12

8.2

G

ENERAL

.............................................................................................................................. 12

8.2.1

Language ........................................................................................................................................................ 12

8.2.2

History Length ................................................................................................................................................. 13

8.2.3

Hide Preferences ............................................................................................................................................ 13

8.2.4

Hide History .................................................................................................................................................... 13

8.2.5

Normalize ........................................................................................................................................................ 13

8.2.6

Normalize „+‟ ................................................................................................................................................... 13

8.2.7

Prefix ............................................................................................................................................................... 13

8.2.8

Internal Numbers Length ................................................................................................................................ 14

8.3

H

OTKEY

................................................................................................................................ 14

8.4

DDE

S

ERVER

....................................................................................................................... 14

8.4.1

Application Name ............................................................................................................................................ 14

8.4.2

Topic Name .................................................................................................................................................... 14

8.4.3

About DDE (Dynamic Data Exchange) ........................................................................................................... 14