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Ervice, Ddressing in, Otus – Kofax Communication Server 10.0.0 User Manual

Page 7: Otes and, Icrosoft, Xchange, Possible answers, 3 possible answers

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TC/VoiceLink2

Version 1.02.02

voicelink2_user_10202

© Copyright Kofax. All information is subject to change without notice.

7

3.2.4

The Service

The service is only a constant value telling your mail system where to route the message to. Please ask

your administrator for more details. By default,

the service is: “Voice_L”

3.2.5

Addressing in TCfW

The addressing is done as the following example shows:

Voice_L,123456

Or

Voice_L,<>123456

3.2.6

Addressing in Lotus Notes and Microsoft Exchange

The following addressing example represents only one possible way of addressing. The exact addressing

depends on how the Voice Server integrates with the mail server.

If the Voice Server integrates via SMTP, the syntax will be:

[email protected]>

or

“<>”[email protected]>

The address consists of two parts. The first part between the “” contains the send options. The second part
(

“VOICE_L” specifying the address as voice link message. The

number between the # and the @ is the telephone number the voice link has to call, and the element after

the @ specifies how the voice server can be reached.

Please refer to your administrator for details.

3.3

Possible Answers

Whenever a message was sent, there are many possibilities what can happen with this message.

The first and best possibility is that the recipient accepts the message. The message will be set to okay. If a

delivery notification was demanded in Exchange, Notes or GroupWise, it will be sent now.

In all other cases, you will get a non-delivery notification.

If the message was rejected, a non-delivery notification will be sent and the following error code will be set: