Troubleshooting – CDA CVC10SS User Manual
Page 11

10
Troubleshooting
The coffee machine is equipped with an auto-diagnostic system to recognise and advise on how to deal with faults.
These alerts will show on the display.
The coffee machine does not
switch on.
The machine is not fully back in its
housing.
Push the coffee machine back
fully.
There is a problem with the electricity
supply.
Check that the mains supply
has not been switched off.
Check that the fuse in the spur
has not blown.
The coffee will not dispense or
dispenses only in slow drips.
The coffee grind is too fine.
Adjust the grind to be coarser.
There is not enough water in the water
tank.
Fill the water tank or check
there is no fault with the mains
water supply.
The internal pipes are obstructed.
The coffee dispenses too fast and is
not creamy.
The coffee grind is too coarse.
Adjust the grind to be finer.
The coffee is too old.
Replace the coffee beans with
fresh beans.
Coffee blend.
Change the coffee beans for
those appropriate for use.
The pump makes a loud noise when
dispensing coffee.
There is not enough water in the water
tank.
Fill the water tank or check
there is no fault with the mains
water supply.
The coffee grind is too coarse so the
pressure in the filter holder is too low.
Adjust the grind to be finer.
Milk froth does not form.
Check the flow of steam is
suitable.
Machine
on/off
Display shows
Solution
OFF
DESCALING
Descale the coffee machine
ON
TECHNICAL SERVICE
Before calling CDA Customer Care, first trying pulling the coffee machine out
and pushing it back in fully.
ON
WATER PRESSURE
Check the water tank is full and then open the water dispensing tap, letting
water out of the steam nozzle until the display stops flashing. This allows the
system to refill.
ON
GRINDER
Check the grinder for any foreign bodies (e.g. stones or impurities). Fully turn
the grind adjustment control knob anti-clockwise then remove any impurities
by running the grinder for a few seconds. Once this is complete, return the
grind adjustment control knob to its previous position.