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Troubleshooting – Panasonic EW1000 User Manual

Page 11

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TROUBLESHOOTING

Problem

Possible cause

Remedy

The toothbrush does

not operate even

when the power is
turned on.

You did not push the
on/off button long
enough.

Not a malfunction. Press

the on/off button for at least

1 second.

After turning on the

power, the toothbrush

vibration speed

increases gradually.

This is normal

operation of the
gentle-start function.
(See page 7.)

Not a malfunction. Continue
using.

After 2 minutes of use
the toothbrush stops
temporarily and starts

again.

The timer is remind­

ing you that you have
been brushing for 2
minutes.

(See page 7.)

Not a malfunction. Continue

using.

The toothbrush
operates oniy for a
short period of time

even immediateiy
after being charged.

The main unit was

not positioned
straight up in the
charger and was
unable to charge.
(See page 6.)

Stand the main unit up
straight so that the bottom

touches the charging base.

The battery has

reached the end of its
life cycle (about 3

years).

Take the unit to an

authorized service center to
have the battery replaced.
(Do not attempt to replace

the battery yourself since
you may damage the unit's
waterproofing or internal

mechanisms.)

The toothbrush
doesn’t operate.

You have just pur­

chased the product or

have not used it for
more than 3 months.

Charge the main unit for at
least 15 hours. (See page

6.)

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