COBY electronic CX-CD397 - Manual (Page 29)

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The remote control doesn’t work.
Ensure that there are no obstacles between the remote and the
player.
Point the remote at the remote sensor on the main unit.
Strong light (e.g. direct sunlight, fluorescent lights, strobe lights) may
interfere with the remote signal.
Ensure that the batteries in the remote retain a charge and have
been installed correctly.
Try replacing the remote’s batteries.
The device does not play.
Moisture may have condensed inside the player. Remove the disc
and leave the player on for 1-2 hours and then try again.
The USB disk or SD/MMC card does not play.
Use only USB-MSC devices or flash disk drives. USB-MTP devices
are not supported.
Ensure that the USB disk or SD/MMC card has been loaded with
compatible MP3 or WMA files.
Ensure that the capacity of the SD/MMC card does not exceed 2GB.
High-capacity SD cards (HCSD) are not supported by this player.
DRM-encrypted WMA files are not supported.
The CD will not play.
Ensure that the CD has been loaded with its label facing up.
Ensure that the CD is not damaged, scratched, or dirty.
Ensure that the CD is an audio CD, or that it contains compatible
MP3 or WMA files.
DRM-encrypted WMA files are not supported.
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TROUBLESHOOTING