COBY electronic DVD-53 - Manual (Page 34)

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TROUBLESHOOTING
If you have a problem with this player, please read the troubleshooting guide
below and check our website at www.cobyusa.com for Frequently Asked Ques-
tions (FAQs) and firmware updates. If these resources do not resolve the prob-
lem, please contact Technical Support.
There is no power to the device.
Ensure that the Power Switch on the main unit is set to the ON position.
Ensure that the AC power cord is securely connected the proper wall outlet.
The device will not play the disc.
Ensure that a compatible disc is loaded in the player label-side up.
Ensure that the disc’s rating level does not exceed the player’s parental
rating level.
Ensure that the disc’s region code matches the region code of the player.
Ensure that the disc is not damaged or too dirty. Clean the disc or try an-
other disc.
Moisture may have condensed inside the player. Remove the disc and leave
the player on for 1-2 hours, and then try again.
There is no picture.
Ensure that the TV set has been powered on.
Ensure that the TV has been set to the AV mode that corresponds with the
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COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email: [email protected]
Web: www.cobyusa.com
Phone: 800-727-3592 (8:00 AM–11:00 PM EST, seven days a week)
800-681-2629 (8:00 AM–5:30 PM EST, Monday to Friday)
718-416-3197 (8:00 AM–5:30 PM EST, Monday to Friday)