User’s troubleshooting – Wine-Mate SSL Series User Manual
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User’s Troubleshooting
 
This Troubleshooting Chart is not prepared to replace the training required for a 
professional refrigeration service person, not is it comprehensive. 
Complaint Possible
Causes
Response
1. Unit not
running
a. Power cord not plugged 
b. No power from supply 
c. Incorrect or loose wirings 
d. Low 
voltage
e. Setting higher than ambient
temperature
f.
Waiting for cut-in
g. Defrost
light
blinking
h. Compressor light blinking 
i. Defective 
controller
a. Check power cord 
b. Check receptacle and fuses 
c. Check all wirings and connections 
d. Contact an authorized electrician 
e. Lower 
temperature
setting
 
f. Wait 
g. Unit is under defrost mode 
h. Unit is under anti-short cycle delay 
i. 
Call service for diagnosis
2. Unit not
starting , but 
temperature 
rising high 
a. Anti-short cycle 
 
a. Reset AC 
 
3. Temperature
fluctuating
a. Air probe 
 
a. When using an air probe, the wine
bottle temperature is mainly 
controlled by the average air 
temperature. If the set-point is 55
°
F
with the differential 4F, the cooling 
unit turns on at 59
°
F of air
temperature (It may be higher than 
59
°
F if it is in anti-short cycle or
defrost cycle) and turns off at 55
°
F
of air temperature. The average air 
temperature is 57
°
F, and then the
wine temperature is around 57+/-
0.5
°
F. The air is light enough to
change so quickly that it maintains 
relatively constant average 
temperature that would prevent wine 
bottle temperature from fluctuating. 
4. Temperature
high, unit 
stopping 
and starting 
normally 
a. Temperature
setting
high
a. Lower
the
setting
5. Temperature
high, unit 
stopping 
and starting 
with short 
running time 
a.
Air probe touching the 
evaporator coil, displaying 
temperature ok 
b. Air probe in cold-air supply,
displaying temperature ok
c. Failed controller and probe
a. Move the air probe away from the
evaporator
 
b. Move the air probe away from the 
cold-air supply
c. Call service for diagnosis
6. Temperature
a. Improper cellar insulation & seal 
 
a. Check insulation, gasket and door
opening
