Desa Tech RADIANT FLAME RFN28TD - Manual (Page 19)

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OWNER’S MANUAL
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.
BTU (Variable) 15,000/28,000
Type Gas Natural Only
Ignition Piezo
Pressure Regulator Setting 3" W.C.
Inlet Gas Pressure (in. of water) *
Maximum 10.5"
Minimum 5"
Dimensions, Inches (H x W x D)
Heater 23.75 x 25.9 x 8.5
Carton 26 x 27.75 x 10.25
Weight (pounds)
Heater 29
Shipping 35
* For purposes of input adjustment
SPECIFICATIONS
Note: Use only original replacement parts.
This will protect your warranty coverage
for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190.
When calling DESA International, have
ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number
REPLACEMENT
PARTS
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
SERVICE HINTS