Universal Remote Control (URS) DMS-100 7.9.14 - Manual (Page 14)

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W
ARRANTY
SKILL AND CARE, OR OUTCOME OR RESULTS. WITHOUT IN ANY WAY
LIMITING THE GENERALITY OF THE OTHER PROVISIONS HEREIN,
WARRANTY DOES NOT COVER: (I) DAMAGE FROM MISUSE, NEGLECT
OR ACTS OF NATURE, (II) MODIFICATIONS, (III) INTEGRATION WITH
THIRD PARTY CONTENT (IV) BEYOND THE WARRANTY PERIOD AND/
OR FAILURE TO FOLLOW URC WARRANTY CLAIM PROCEDURE.
The warranty limitations and warranty disclaimers may not apply to end user in
whole or in part, where such are restricted or excluded by applicable law and
such shall apply to the maximum extent permitted by applicable law.
In the event of any warranty claim, URC will, at its sole option, repair the URC
equipment using new or comparable rebuilt parts, or exchange the URC
equipment for new or rebuilt equipment. In the event of a defect, these are the
end user’s exclusive remedies.
All the URC equipment returned for service, exchange or repair require an
RGA number. To obtain an RGA number, you must complete a Return
Request Form which you may obtain by calling (914) 835-4484 or contacting
URC at [email protected]. To obtain warranty service, end
user must deliver the URC equipment, freight prepaid, in its original packaging
or packaging affording adequate protection to URC at 420 Columbus Avenue,
Valhalla, NY 10595. It is the end user’s responsibility to backup any macro
programming, artwork, software or other materials that may have been
programmed into the unit. It is likely that such data, software, or other materials
will be lost during service and URC will not be responsible for any such
damage or loss. A dated purchase receipt, bill of sale, installation contract or
other verifiable proof of purchase is required. For the URC equipment support
and other important information, please visit URC's website available at
www.universalremote.com or call the Customer Service Center at (914) 835-
4484.
This limited warranty only covers the URC equipment issues caused by defects
in material or workmanship during ordinary consumer use. It does not cover
product issues caused by any other reason, including but not limited to product
issues due to commercial use, acts of God, third-party installation, misuse,
limitations of technology, or modification of or to any part of the URC
equipment. This limited warranty does not cover the URC equipment sold as
used, as is, refurbished, so called "B stock" or consumables (such as batteries).
This limited warranty is invalid if the factory applied serial number has been
altered or removed from the URC equipment. This limited warranty
specifically excludes the URC equipment sold by unauthorized resellers.