Snow Joe SWJ701E-RM Saw Joe 18-Inch 14-Amp Electric Chain Saw - Manual (Page 10)

10
Troubleshooting
No electricity
Worn carbon brushes
Chain brake
Blunt saw chain
Chain tension
Saw chain fitted incorrectly
Chain tension
Chain tension
Chain lubricant
• Check socket, cables, and plugs
• Damaged cable: have it repaired by an authorized
service agent
• Do not patch cables with insulation tape
• Damaged switch: have it repaired by an authorized
service agent
• See section on chain brake
Carbon brushes need replacing
Check the chain brake and release if necessary
Sharpen or replace the saw chain
Check chain tension
Check saw chain
Check chain tension
Check chain tension
Check oil level. Check chain lubrication
Motor does not run
Chain does not move
Poor cutting performance
Chain jumps off guide bar
Chain works with difficulty
Chain becomes hot
Problem Suggested Remedy Cause
Service and Support
If your electric chain saw requires service or maintenance,
please call 1-866-766-9563 for assistance.
Model and Serial Numbers
When contacting the company or reordering parts, you will
need to provide the model and serial numbers of your product.
These are found at the bottom of your electric chain saw.
Copy these numbers into the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
S W J 7 0 1 E R M