Snow Joe AJ800E Dethatcher Joe 14-Inch 11-Amp Electric Dethatcher With AirBoost Technology - Manual (Page 11)

Troubleshooting
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WARNING! Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorized service center or a similarly qualified
specialist if you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often due to causes that the user can fix themselves. Follow the below
troubelshooting guidelines when checking the unit. In most cases, the problem can be resolved quickly and the dethatcher can
be restored to proper working order.
Motor does not start
Product does not reach
full power
Unsatisfying result
a) Not connected to power supply
b) Power cord or plug is defective
c) Other electrical defect to the
product
a) Connect to power supply
b) Contact an authorized service agent
c) Contact an authorized service agent
a) Extension cord not suitable for
operation with this product
b) Power source (e.g. generator) has
too low voltage
c) Air vents are blocked
a) Use a proper extension cord
b) Connect to another power source
c) Clean the air vents
a) Cutting device worn a) Replace the tine cylinder (see page 10)
Problem Possible Cause Solution
11
Service and Support
If your Dethatcher Joe AJ800E electric dethatcher requires
service or maintenance, please call 1-866-SNOWJOE for
assistance.
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
A J 8 0 0 E
Model #:
Serial #: