Cary Audio Design CAD 500 - Manual (Page 13)

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UNITED STATES LIMITED WARRANTY ______________________________
Cary Audio Design warrants to the original United States purchaser for use in the United States, that Cary
Audio Design vacuum tube or solid state power amplifiers, surround sound processors or preamplifiers
shall be free from defects in parts or workmanship for three (3) years from the date of the original
purchase. Vacuum tubes, if any are used in the component, are offered a 90 day from purchase date
exchange policy against defects with the exception of the CAVT 300B vacuum tube which has a (1) one
year from purchase date exchange policy. Any digital drive design, whether a Cary Audio Design CD or
SACD player or a Cary Cinema DVD player, has a limited one year parts and labor warranty against defects
in manufacture. This is a limited warrant, for the original purchaser only and does not transfer to any
subsequent owner.
During the limited warranty period, Cary Audio Design or an authorized Cary Audio Design service facility
will provide free of charge both parts and labor necessary to correct any defects in material or
workmanship.
To obtain such warranty service, the original purchaser must:
1. Complete and send in the warranty Registration Card within 15 days of purchase.
2. If claiming service the owner must send a fully filled in copy of the original sales receipt along
with any unit sent in for service showing the AUTHORIZED CARY AUDIO DESIGN DEALER’S
name, the new selling price, the buyer’s name, e-mail or phone number and address on the
receipt. Blank receipts will NOT validate the limited warranty for service.
3. Notify Cary Audio Design as soon as possible after the discovery of a possible defect and
submit the following information to determine eligibility for warranty:
(a) The model number and serial number;
(b) A fully filled in copy of the original sales receipt showing the original selling price,
purchasers name and address filled in by an AUTHORIZED CARY AUDIO DESIGN DEALER with
the original date of purchase shown on the form;
(c) a detailed description of the problem.
4. Deliver the product to Cary Audio Design or the nearest authorized service facility or ship with
all freight and insurance charges prepaid, in its original packing container or equivalent, to
Cary Audio.
Correct maintenance, repair and use are important to obtain performance from this product. Therefore,
please carefully read the Operating Manual. This warranty does not apply to any defect that Cary Audio
Design in its sole discretion determines is due to:
1. Improper maintenance or repair, including the installation of parts or accessories that do not
conform to the quality and the specifications of the original parts.
2. Misuse, abuse, neglect or improper installation.
3. Accidental or incidental damage.
WARRANTY DISCLAIMER
Except for the express warranties stated herein, Cary Audio Design disclaims all other warranties including,
without limitation, all implied warranties of merchantability and fitness for a particular purpose. The