La-Z-Boy Platinum Luxury-Lift Power Recliner - Manual (Page 13)

Troubleshooting for Massage and Heat Operation
If the massage or heat features do not work, check the following:
1. Make sure the time limit of two consecutive 15-minute periods of operation (30 minutes total)
has not been exceeded. To check this, wait three minutes and restart the massage or heat. It the
feature starts working, the automatic timer has shut off the features for the rest period, and will
need to continue to rest.
2. Make sure the 120 volt power cord is plugged into an electrical outlet.
3. Check the power transformer to make sure the green LED power indicator light is on.
4. Make sure the electrical outlet is working. For example, make sure there are no blown fuses
or tripped circuit breakers.
5. Make sure all the connectors are secure; refer to the Assembly Instructions.
6. Make sure the electrical cords are not crimped or pinched. Make sure the electric cord or
plug is not damaged.
If the Platinum Luxury-Lift ® still does not operate properly, contact your La-Z-Boy ® dealer for
service. Except for the replacement of the power transformer, never attempt to make any repairs
or adjustments yourself.
Power Transformer Replacement
If the power transformer must be replaced:
1. Unplug the power transformer from the electrical outlet.
2. Disconnect the 120 volt power cord from the power transformer, and disconnect the power
transformer from the power supply connector. Refer to the Assembly Instructions.
3. Connect the new power transformer to the power supply connector; align the connectors and
push together until locked. Connect the 120 volt power cord to the new power transformer; align
the connector to the power transformer and push together until fully seated. Refer to the
Assembly Instructions.
4. Proceed to the Battery Backup Assembly Instructions.
Furniture Placement Guide
– To reduce the risk of serious injury:
• Provide a clear path for operation of the back and legrest. Place tables and area rugs
at a distance to allow the legrest to fully extend without rubbing or interference.
WARNING
To place your reclining unit the proper distance from the wall, fully recline the unit and leave
a minimum of 2" of space between the top of the back and the wall.
Place tables and area rugs at a distance to allow the legrest to fully extend without rubbing
or interference.
Platinum Luxury-Lift ® Troubleshooting
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