COBY DP-768 - Manual (Page 33)

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If you have a problem with this unit, please read the troubleshooting guide below
and check our website at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not resolve the problem,
please contact Technical Support.
The player does not turn on.
Make sure the unit has been powered on manually (i.e., the Power Switch has
been physically set to the ON position).
Ensure that the power cord has been properly connected to the power outlet.
I cannot select a memory card.
Ensure that a memory card or USB flash drive has been properly installed.
Ensure that the memory card or USB flash drive is not defective.
The player will not play my music file.
Ensure that the file is in a compatible format (MP3 or WMA).
The file may be copy-protected. This player cannot play copy-protected files.
The player will not play my video file.
Ensure that the video file will play on your computer using Windows Media
Player 10. If the file works on the computer, use the same computer to con-
vert the video to a compatible format.
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troubleshooting
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email: [email protected]
Web: www.cobyusa.com
Phone: 800-727-3592 (8:00 AM–11:00 PM EST, seven days a week)
800-681-2629 (8:00 AM–5:30 PM EST, Monday to Friday)
718-416-3197 (8:00 AM–5:30 PM EST, Monday to Friday)