Schiit Gungnir - Manual (Page 6)

FAQ
I hear hum from Gungnir. What do I do?
Gungnir’s noise floor is insanely low, so it’s most likely a ground loop.
To fix a ground loop, try a GFCI outlet or a ground loop isolator.
Hey, this thing clicks between songs/between inputs/etc!
Yes, it does.
Care to explain why, smartass?
Sure. That’s the muting relay engaging when there’s no input. Many
computer sources turn off the digital audio output between songs and when
changing sampling rates. We went with a muting relay because it’s the best
way to ensure there are no clicks or pops when the input is unlocked. But it
does click a bit.
It takes a few seconds to change inputs and play music!
Yes, it does. Gungnir is doing a lot when you change inputs. It’s actually
looking at the quality of the input signal and making a decision on which clock
regeneration system to use, as well as which clock frequency is appropriate
to the sampling rate. It’s a hell of a job, so it takes it a few seconds.
What’s better—the balanced or single-ended outputs?
We don’t really have to answer this, do we? While the single-ended outputs
are summed from the hardware-balanced outputs, balanced is the best way
to go. By far.
So when do I get the killer upgrade to the next level from you?
Make sure you’re on the mailing list, and we’ll let you know when we’ve
released new USB or analog boards.
My Windows computer doesn’t see the Gungnir via USB. What’s up?
You’ll need to download the drivers for Bifrost. Go to schiit.com/drivers and
enter your serial number to download them.
How do I install the Windows USB drivers?
Follow the instructions at schiit.com/drivers. To the letter. And pray there’s
no driver conflict. Yes, we love Windows.
I installed the USB drivers, but Windows still doesn’t see the Gungnir!
Microsoft. Microsoft is up. The ways of Microsoft are varied and fickle.
Check for driver conflicts, uninstall and reload the drivers, then email us
and we’ll see if we can help. Note: we can provide only limited support for
Windows installations, due to the wide variety of systems and complex
driver interactions.
There are a hell of a lot of Windows questions here!
Yes, there are.
I don’t get any sound from Gungnir! That’s really zen-like, but it’s not
what I was expecting.
Are your sources on? Check those first. If you’re using a computer source,
ensure that your computer’s sound output is set to go to the Gungnir via
SPDIF or USB.
Can I leave Gungnir on all the time?
Sure, if you want to. It won’t hurt anything.
It doesn’t turn on, what do I do?
Plug it in to a different AC socket. Ensure you are not currently in a blackout.
Then email us if it still doesn’t turn on.