Preparing to call technical support – Compaq L1502 User Manual
Page 36
Troubleshooting
User’s Guide
A–3
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number (on front and back panel)
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Serial number for the monitor (on back panel)
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration (found on Windows Control Panel)
■
Hardware and software you are using