Dell P2414H Monitor - Manual (Page 52)

52 | Troubleshooting
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
USB interface is
not working USB peripherals
are not working • Check that your monitor is turned on.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Switch off and then turn on the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD require higher
electric current; connect the device directly to the
computer system.
High Speed
USB 2.0
interface is
slow High Speed USB
2.0 peripherals
working slowly or
not working at all • Check that your computer is USB 2.0-capable.
• Some computers have both USB 2.0 and USB 1.1 ports.
Ensure that the correct USB port is used.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream connector).
• Reboot the computer.