Cobra Electronics 19 Ultra III - Manual (Page 10)

Customer Assistance
15 Nothing Comes Close to a Cobra ®
Product Service
14 English
Product Service
Product Service
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If you have any questions about operation or installing your new
Cobra product, or if you are missing parts…
Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE!
See customer assistance on page A1.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first before sending
your radio. This will ensure the fastest turn-around time on your repair. You may be
asked to send your radio to the Cobra factory. It will be necessary to furnish the
following to have the product serviced and returned.
1. For warranty repair include some form of proof-of-purchase, such as a mechanical
reproduction or carbon of a sales receipt. If you send the original receipt, it cannot
be returned.
2. Send the entire product.
3. Enclose a description of what is happening with the radio. Include a typed
or clearly printed name and address of where the radio is to be returned.
4. Pack radio securely to prevent damage in transit. If possible, use the original
packing material.
5. Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or Priority Mail to avoid loss in
transit to Cobra Factory Service, Cobra Electronics Corporation,
6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.
6. If the radio is in warranty, upon receipt of your radio it will either be
repaired or exchanged depending on the model.
Please allow approximately three to four weeks before contacting Cobra
for status. If the radio is out of warranty, a letter will automatically be sent informing
you of the repair charge or replacement charge. If you have any questions, please
call 773-889-3087 for assistance.
For Products Purchased in Canada
For out of warranty service, ship prepaid this product to: AVS Technologies Inc.,
2100 Trans Canada Hwy S., Montreal, Quebec, H9P 2N4. We reserve the right to
repair or replace the radio with an equivalent product. Please include the following
information: Date of Purchase, Model Number, Dealer Purchased From,
Dealer Address, Dealer Phone Number.
For Products Used in Canada
Industry Canada Notice
Operation is subject to the following two conditions: 1) this device may not cause
interference, and 2) this device must accept any interference, including interference
that may cause undesired operation of this device.
For Products Purchased Outside the U.S.A. or Canada
Please contact your local dealer for product service information.
Customer Assistance