Cuisinart DCC-3000 - Manual (Page 10)

9
WARRANTY
LIMITED THREE-YEAR
WARRANTY
This warranty is available to consumers only . You are a
consumer if you own a Cuisinart ® Coffee On Demand ™
Coffeemaker that was purchased at retail for personal,
family or household use . Except as otherwise required
under applicable law, this warranty is not available to
retailers or other commercial purchasers or owners .
We warrant that your Cuisinart
® Coffee On Demand ™
Coffeemaker will be free of defects in materials and
workmanship under normal home use for 3 years from
the date of original purchase .
We recommend that you visit our website,
www .cuisinart .com for a fast, efficient way to complete
your product registration . However, product registration
does not eliminate the need for the consumer to maintain
the original proof of purchase in order to obtain the war-
ranty benefits . In the event that you do not have proof
of purchase date, the purchase date for purposes of this
warranty will be the date of manufacture .
If your Cuisinart
® Coffee On Demand ™ Coffeemaker
should prove to be defective within the warranty period,
we will repair it, or if we think necessary, replace it . To
obtain warranty service, simply call our toll-free number,
1-800-726-0190, for additional information from our
Customer Service Representatives, or send the defective
product to Customer Service at Cuisinart, 7811 North
Glen Harbor Blvd ., Glendale, AZ 85307 .
To facilitate the speed and accuracy of your return, please
enclose $10 .00 for shipping and handling of the product .
Please pay by check or money order (California residents
need only supply proof of purchase and should call
1-800-726-0190 for shipping instructions) .
NOTE: For added protection and secure handling of any
Cuisinart product that is being returned, we recommend
you use a traceable, insured delivery service . Cuisinart
cannot be held responsible for in-transit damage or for
packages that are not delivered to us . Lost and/or dam-
aged products are not covered under warranty . Please
be sure to include your return address, daytime phone
number, description of the product defect, product model
number (located on bottom of product), original date
of purchase, and any other information pertinent to the
product’s return .
Your Cuisinart
® Coffee On Demand ™ Coffeemaker has
been manufactured to the strictest specifications and has
been designed for use with the authorized accessories
and replacement parts .
This warranty expressly excludes any defects or damages
caused by accessories, replacement parts, or repair service
other than those that have been authorized by Cuisinart .
This warranty does not cover any damage caused
by accident, misuse, shipment or other than ordinary
household use .
This warranty excludes all incidental or consequential
damages . Some states do not allow the exclusion or
limitation of these damages, so these exclusions may not
apply to you .
CaLIfornIa reSIdentS onLY:
California law provides that for In-Warranty Service,
California residents have the option of returning a noncon-
forming product (A) to the store where it was purchased
or (B) to another retail store that sells Cuisinart products of
the same type .
The retail store shall then, at its discretion, either repair
the product, refer the consumer to an independent repair
facility, replace the product, or refund the purchase price
less the amount directly attributable to the consumer’s
prior usage of the product . If the above two options do
not result in the appropriate relief to the consumer, the
consumer may then take the product to an independent
repair facility if service or repair can be economically
accomplished . Cuisinart and not the consumer will be
responsible for the reasonable cost of such service, repair,
replacement, or refund for nonconforming products under
warranty .
California residents may also, according to their prefer-
ence, return nonconforming products directly to Cuisinart
for repair, or if necessary, replacement, by calling our
Consumer Service Center toll-free at 1-800-726-0190 .
Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling for such products
under warranty .
Before returnIng Your CuISInart produCt
If you are experiencing problems with your Cuisinart
product, we suggest that you call our Consumer Service
Center at 1-800-726-0190 before returning the product
to be serviced . If servicing is needed, a representative can
confirm whether the product is under warranty and direct
you to the nearest service location .
Important: If the nonconforming product is to be serviced
by someone other than Cuisinart’s Authorized Service
Center, please remind the servicer to call our Consumer
Service Center at 1-800-726-0190 to ensure that the
problem is properly diagnosed, the product is serviced with
the correct parts, and the product is still under warranty .