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Trouble shooting technical specifications – CyberPower Systems Utility Tower Plus Series UPS UP425UIT User Manual

Page 2

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BATTERY REPLACEMENT PROCEDURE:

1. Remove the 2 retaining screws then push the battery

cover backward and remove the cover.

2. Lean the UPS to one side and pull out the battery

partially from the compartment. Disconnect the battery

wires from the battery, and then remove the battery from

the compartment.

3. Install the replacement battery by connecting the red

wire to the positive (+) terminal of the battery and

connecting the black wire to the negative (-) terminal of the

battery.

4. Slide the battery back into the compartment. Turn the

UPS upside down to help the batteries entirely slide into

the compartment. Replace the cover and the retaining

screws.

REMINDER: Recharge the unit for 4 – 8 hours to ensure

the UPS performs expected runtime

The UPS does not

perform expected

runtime.

The UPS will not

turn on.

Outlets do not

provide power to

equipment

PowerPanel

Personal Edition is

inactive (all icons

are gray).

Power

On
On
Off

Off

On

Off

On

Using

Battery

Off
On

On

Off

On

Off

Overload

Off
Off

Off

On

On

Off

Fuse

Normal
Normal

Normal

Blown

Normal

Normal

Alarm

Off

Two Beeps

Rapid

Beeps

Long Beeps

Long Beeps

Beep

Condition

Normal
Utility Failure- The UPS is providing
battery power to battery-power
supplied outlets.
Utility Failure- The UPS is providing
battery power. Rapid beeps indicate
the unit will run out of power shortly.
System Overload- Occurs in the
full-time surge protection outlet. Turn
the UPS off, unplug at least one piece
of equipment from UPS. Replace the
fuse with the spare one then turn the
UPS on.
Battery Overload- Occurs when
connected equipment exceeds the
rating of battery outlets of the unit.
Turn the UPS off, unplug at least one
piece of equipment from battery
outlets. Check the fuse and do the
replacement if necessary. Turn the
UPS on.
Replace Battery- UPS battery is no
longer useful and must be replaced.
Please see manual “Battery
replacement procedure”.

Replace

Battery

Off
Off

Off

Off

Off

On

Batteries are not fully

charged.

Battery is slightly worn out.

The on/off switch is

designed to prevent

damage by rapidly turning it

off and on.

The unit is not connected to

an AC outlet.

The battery is worn out.

Mechanical problem.

Fuse is blown due to

overload.

Batteries are discharged.

Unit has been damaged by

a surge or spike.

The USB cable is not

connected.

The USB cable is

connected to the wrong

port.

The unit is not providing

battery power.

The USB cable is not the

cable that was provided

with the unit.

Model

Capacity (VA)

Capacity (Watts)

Input

Input Voltage Range

Frequency Range

Output

On Battery Output Voltage

On Battery Output Frequency

Overload Protection

Surge Protection and Filtering

Lightning / Surge Protection

Network Protection

Physical

Total # of UPS Receptacles

Maximum Dimensions (cm)

Weight (Kg)

Battery

Sealed Maintenance Free

Lead Acid Battery

User Replaceable

Typical Recharge Time

Warning Diagnostics

Indicators

Audible Alarms

Environmental

Operating Temperature

Operating Relative Humidity

Communication

PowerPanel

Personal

Edition Software

Management

Self-Test

USB

Auto-Charger

Auto-Restart

UP425UIT UP550UI UP750UI

425VA 550VA 750VA

255W 330W 450W

160Vac - 278Vac (User Configuration)

50 / 60 Hz

Simulated Sine Wave at 230Vac +/- 5%

50/60 Hz +/- 1%

On Utility: Fuse, On Battery: Internal Current Limiting

Yes

RJ11/RJ45 (One In/One Out)

2 (UPS) + 1 (Surge) 3 (UPS) + 1 (Surge)

23.8 x 8.0 x 13.7 28.3 x 9.1 x 16.4

5 6.8 7.5

12V / 4.5 AH x1 12V / 8 AH x1 12V / 9 AH x1

No Yes, Hot Swappable Battery Pack

8 Hours

Power on, Using Battery, Overload, Replace Battery

On Battery, Low Battery, Overload

32 F to 95 F ( 0 C to 35 C )

0 to 95% Non-Condensing

Windows 98/ME/2000/NT/XP/Server 2003/Vista

Yes

Yes

Yes

Yes

Recharge the battery by leaving the UPS

plugged in.

Contact CyberPower Systems at

[email protected].

Turn the UPS off. Wait 10 seconds and then

turn the UPS on.

The unit must be connected to a 220-240V

50/60Hz outlet.

Contact CyberPower Systems at

[email protected]

Contact CyberPower Systems at

[email protected]

Turn the UPS off and unplug at least one piece

of equipment. Unplug the power cord of the

UPS then remove the fuse compartment

beneath the power inlet of the UPS and

replace the blown fuse with a spare one. Lock

the compartment back to the UPS. Connect

power cord then turn the UPS on. Make sure

that your spare fuse meets the specification :

6.3A, 250V, 5x10mm.

Allow the unit to recharge for at least 4 hours.

Contact CyberPower Systems at

[email protected].

Connect the USB cable to the UPS unit and an

open USB port on the back of the computer.

You must use the cable that came with the

unit.

Try another USB port of your computer.

Shut down your computer and turn the UPS

off. Wait 10 seconds and turn the UPS back

on. This should reset the unit.

You must use the cable included with the unit

for the software.

STORAGE

First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables

connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and store

with the battery fully charged. Recharge the battery every three months to insure battery life. If the battery

remains uncharged for an extended period of time, it may suffer permanent loss of capacity.

TROUBLE SHOOTING

TECHNICAL SPECIFICATIONS

Possible Cause

Solutions

Problem

For more information, please contact:
CyberPower Systems ( USA ), Inc. 4241 12th Avenue East Suite 400 Shakopee, MN 55379 Phone: (952)403-9500 Fax: (952)403-0009 www.cyberpowersystems.com
CyberPower Systems B. V. ( Europe ) Flight Forum 3545,5657DW Eindhoven,The Netherlands Phone: 31 (0)40 2348170 Fax: 31 (0)40 2340314 eu.cyberpowersystems.com

Entire contents copyright ©2005 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part without permission is prohibited. PowerPanel and PowerPanel Plus are trademarks of CyberPower Systems (USA) Inc.

All specifications are subject to change without notice.

TECHNICAL SPECIFICATIONS

DEFINITIONS FOR ILLUMINATED LED INDICATORS

TROUBLE SHOOTING

CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects in

design, assembly, materials and workmanship for two years ( battery is only one year) from the date of

original purchase. Any warranty services, please contact your local dealers or distributors.

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