440 sync – FORD 2013 Flex v.4 User Manual
Page 441
USB and media issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC does not
recognize music
that is on my
device.
• Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play.
• Make sure that all song details
are populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
440
SYNC®
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)
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