Reporting safety defects – BMW X3 xDrive30i 2010 User Manual

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Reporting safety defects

For US customers

The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you and your dealer or
BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153) or go to
http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety by
going to http://www.safercar.gov

For Canadian customers

Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 toll-free from anywhere in
Canada or 1-613-993-9851 from the Ottawa
region and from other countries, or contact
Transport Canada by mail at: TransportCanada,
ASFAD, Place de Ville, Tower C, 330 Sparks
Street, Ottawa, ON, K1A 0N5.
You can also obtain other information about
motor vehicle safety from http://www.tc.gc.ca