Troubleshooting, Please do not return this product to the store – Bissell 16972 User Manual
Page 10
problem
possible causes
remedies
reduced
spray or
no spray
bladder may be empty.
Turn power switch off; refill bladder with
clean hand hot tap water and formula
The lint screen may be clogged
Clean out lint screen.
2-in-1 water tank may not be
seated properly
Turn power switch off; remove tank
and reseat
Pump may have lost prime
Turn power switch off; after 1 minute
turn on and depress spray trigger
The pump belt may be broken
Turn power switch OFF ( 0 ) and unplug from the
outlet. To check if a pump belt has broken, you will
need a flat head screwdriver. insert the blade end
into the lower slot of the belt access door to release
the lower snap. if necessary, insert the balde end into
the upper slot to release the upper snap. examine
the belt for breakage. You should be able to see
the pump belt looped around the motor shaft. if it
is broken or missing, please refer to Replacement
Parts on page 15 before calling bissell Consumer
services. Complete installation instructionswill
accompany the replacement belt.
cleaner not
picking up
solution.
ReadyTools dial may be on the
wrong setting for the cleaning job
set ReadyTools dial to either floor
cleaning or tools.
Nozzle window may not be
properly attached
Press down firmly on the black oval
gasket at the top window to make
sure the two tabs on the back of the
nozzle window are snapped into the
mating slots in the main housing.
Tank-in-tank lid is not properly
installed.
Re-install lid; refer to page 8.
Tank-in-tank is not properly
seated.
Tank-in-tank must be firmly seated
to function; remove and reseat
tank-in-tank.
Poor tool position. (Hand held
attachments only).
Adjust angle; apply more downward
pressure.
Tank-in-tank has picked up
maximum dirty water.
empty tank-in-tank, refer to page 9.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a bissell product.
for any questions or concerns, bissell is happy to be
of service. contact customer care listed on page 12.
please do
not return
this product
to the store.
Troubleshooting
www.bissell.com
10