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Troubleshooting, Please do not return this product to the store – Bissell 16972 User Manual

Page 10

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problem

possible causes

remedies

reduced

spray or

no spray

bladder may be empty.

Turn power switch off; refill bladder with

clean hand hot tap water and formula

The lint screen may be clogged

Clean out lint screen.

2-in-1 water tank may not be

seated properly

Turn power switch off; remove tank

and reseat

Pump may have lost prime

Turn power switch off; after 1 minute

turn on and depress spray trigger

The pump belt may be broken

Turn power switch OFF ( 0 ) and unplug from the

outlet. To check if a pump belt has broken, you will

need a flat head screwdriver. insert the blade end

into the lower slot of the belt access door to release

the lower snap. if necessary, insert the balde end into

the upper slot to release the upper snap. examine

the belt for breakage. You should be able to see

the pump belt looped around the motor shaft. if it

is broken or missing, please refer to Replacement

Parts on page 15 before calling bissell Consumer

services. Complete installation instructionswill

accompany the replacement belt.

cleaner not

picking up

solution.

ReadyTools dial may be on the

wrong setting for the cleaning job

set ReadyTools dial to either floor

cleaning or tools.

Nozzle window may not be

properly attached

Press down firmly on the black oval

gasket at the top window to make

sure the two tabs on the back of the

nozzle window are snapped into the

mating slots in the main housing.

Tank-in-tank lid is not properly

installed.

Re-install lid; refer to page 8.

Tank-in-tank is not properly

seated.

Tank-in-tank must be firmly seated

to function; remove and reseat

tank-in-tank.

Poor tool position. (Hand held

attachments only).

Adjust angle; apply more downward

pressure.

Tank-in-tank has picked up

maximum dirty water.

empty tank-in-tank, refer to page 9.

Other maintenance or service not included in the manual should be

performed by an authorized service representative.
Thank you for selecting a bissell product.

for any questions or concerns, bissell is happy to be

of service. contact customer care listed on page 12.

please do

not return

this product

to the store.

Troubleshooting

www.bissell.com

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