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Technical specifications, Troubleshooting – Dymo M5 User Manual

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Technical Specifications

NOT LEGAL FOR TRADE

For information about our other scale products, visit www.dymo.com.

Troubleshooting

If you need further assistance, you can obtain support at www.dymo.com.

Model

M5

M10

Capacity

5 kg (11 pounds)

10 kg (22 pounds)

Weight Increments

2 g (0.1 oz)

2 g (0.1 oz)

Accuracy

Under half the capacity
Over half the capacity

±6 g
±12 g

±6 g
±12 g

Units

kg/g (lb/oz)

kg/g (lb/oz)

Auto Shut Off

After three minutes of inactivity

Operating Temperature

10° - 40° C (50° - 104° F)

Interface

USB 2.0 Low Speed HID Scale Device

Power

USB or 3 AAA alkaline batteries

Problem/Error Message

Solution

No display

Ensure the scale is plugged in, or replace the batteries.

LO is displayed

Replace the batteries.

Negative number is displayed

A tare value is displayed as a negative number when the items
are removed from the scale. Press

to reset the scale to zero.

00000 is displayed

The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.

Display reads 0 g, 0.0 oz, or 0.00 oz with
an item on the platform

This can happen because:
The Tare/Zero button,

, was pressed while an item was on

the scale.

Power to the scale was disconnected or turned off and then

on again with an item on the scale.

In both of these cases, remove the item from the platform and
press

to return the display to 0 g, 0.0 oz, or 0.00 oz.

0.0

TARE

0.0

TARE

0.0

TARE

This manual is related to the following products: