Technical specifications, Troubleshooting – Dymo M5 User Manual
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Technical Specifications
NOT LEGAL FOR TRADE
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Troubleshooting
If you need further assistance, you can obtain support at www.dymo.com.
Model
M5
M10
Capacity
5 kg (11 pounds)
10 kg (22 pounds)
Weight Increments
2 g (0.1 oz)
2 g (0.1 oz)
Accuracy
Under half the capacity
Over half the capacity
±6 g
±12 g
±6 g
±12 g
Units
kg/g (lb/oz)
kg/g (lb/oz)
Auto Shut Off
After three minutes of inactivity
Operating Temperature
10° - 40° C (50° - 104° F)
Interface
USB 2.0 Low Speed HID Scale Device
Power
USB or 3 AAA alkaline batteries
Problem/Error Message
Solution
No display
Ensure the scale is plugged in, or replace the batteries.
LO is displayed
Replace the batteries.
Negative number is displayed
A tare value is displayed as a negative number when the items
are removed from the scale. Press
to reset the scale to zero.
00000 is displayed
The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.
Display reads 0 g, 0.0 oz, or 0.00 oz with
an item on the platform
This can happen because:
• The Tare/Zero button,
, was pressed while an item was on
the scale.
• Power to the scale was disconnected or turned off and then
on again with an item on the scale.
In both of these cases, remove the item from the platform and
press
to return the display to 0 g, 0.0 oz, or 0.00 oz.
0.0
TARE
0.0
TARE
0.0
TARE