Cecilware GB4M-5.5-LD-U - Manual (Page 8)

TROUBLESHOOTING GUIDE
WARNING : To reduce the risk of electrical shock, DISCONNECT POWER CORDS before repairing
or replacing any internal components of the unit. Before any attempt to replace a component be sure to
check all electrical connections for proper connection.
PROBLEM PROBABLE CAUSE REMEDY
A Dispensing unit unplugged. Reconnect dispensing unit.
B No power from Terminal Block. Check the Terminal Block for loose wire.
C Defective Bulb. Replace Bulb.
D Defective Ballast. Replace Ballast.
1
Light display
not lit.
E Loose Bulb in socket. Make sure bulb is seated properly in socket.
A Water supply OFF. Turn water ON.
B Clogged inlet screen (Water Inlet Valve). Disconnect water line and clean inlet screen.
C Inoperative Water Inlet Valve. Check connection, if needed replace Valve.
2
No water when
Rinse Switch is
ON.
D Loose electrical connection. Check all electrical connections.
A No product in Canister. Add product.
B Auger not working. Engage Hopper/Nut to Motor Gear.
C Damaged, loose, or missing Agitator Gear. Replace Agitator Gear.
D Inoperative Auger Motor or Relay. Check connections of Motor, Relay and/or Switch, if
needed replace components.
E Canister outlet clogged. Clean Hopper.
3
No product
when Dispense
Button is
pressed
F Faulty Coupling. Replace damaged Coupling components.
A Leaking Water Inlet Valve. Clean/check Water Inlet Valve fittings. Replace Water
Inlet Valve
if needed.
B Inoperative Dispense Switch. Check Switch connections. Replace Dispense Switch if
needed.
C Inoperative Rinse Switch. Check Rinse Switch connections.
Replace Rinse Switch if inoperative.
4
Water does not
shut off.
Water keeps
dispensing.
D Clogged/stuck Water Dispense Valve. Clean or unclog Water Dispense Valve.
Replace Dispense Valve if inoperative.
A Water Inlet Valve malfunction. Check Solenoid. Replace if necessary.
B Dual Probe malfunction. Check Probe. Replace if necessary.
5
No water is
going into tank
at all.
C Dual Probe Liquid Level Controller malfunction. Check Controller. Replace if necessary.
A Dual Probe malfunction. Check Probe. Replace if necessary.
B Solenoid (Water Inlet Valve) malfunction. Check Solenoid. Replace if necessary.
6
Water will not
stop flowing into
water tank.
C Dual Probe Liquid Level Controller malfunction. Check Controller. Replace if necessary.
A Heater Switch is OFF. Turn Heater Switch ON.
B Thermostat is OFF. Turn Thermostat ON.
C Loose connection on Thermostat. Make sure all wires and terminals on Thermostat are
tight.
D Hi-Limit Temperature Switch is defective Replace the Hi-limit switch.
7
Water is not
heating up in
water tank.
E Heater is burned out or defective. Replace the Heater.