Cecilware GB2HC-CP - Manual (Page 6)

6
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing
any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical
connections for proper contact.
PROBLEM
PROBABLE CAUSE REMEDY
A Dispensing unit unplugged Reconnect dispensing unit
B No power from Terminal Block Check the Terminal Block for loose wire
C Defective Bulb Replace Bulb.
D Defective Ballast. Replace Ballast.
1
Light Display
not lit.
No power.
E Loose Bulb in socket. Make sure bulb is seated properly in socket.
A Water supply OFF. Turn water ON.
B Clogged inlet screen (Water Inlet Valve). Disconnect water line and clean inlet screen.
C Inoperative Water Inlet Valve.
Check connection, if needed replace Valve.
2
No water
when Rinse
Switch is ON. D Loose electrical connection.
Check all electrical connections.
A No product in Hopper. Add product.
B Auger not working. Engage Hopper/Nut to Motor Gear (See section VI).
C Damaged, loose, or missing Agitator
Gear.
Replace Agitator/Auger Gear (See section VI).
D Inoperative Auger Motor or Relay. Check connections of Motor, Relay and/or Switch,
if needed replace components.
E Hopper outlet clogged Clean Hopper and check Cartridge Heater.
3
No product
when
Dispense
Button is
pressed
F Faulty Coupling. Replace damaged Coupling components.
A Leaking Water Inlet Valve. Clean/check fittings of Water Inlet Valve. Replace
Water Inlet Valve if needed. See ”Water Inlet Valve
Test”
B Inoperative Dispense Switch Check Switch connections.
Replace Dispense Switch if needed.
C Inoperative Rinse Switch Check Rinse Switch connections.
Replace Rinse Switch if inoperative.
4
Water does
not shut off.
Water keeps
dispensing.
D Clogged/stuck Water Dispense Valve Clean or unclog Water Dispense Valve.
Replace Dispense Valve if inoperative.
A Heater Switch is OFF. Turn Heater Switch ON.
B Thermostat is OFF. Turn Thermostat ON. Turn Knob Clockwise.
C Loose connection on Thermostat. Make sure all wires and terminals on Thermostat are
tight.
D Hi-Limit Temperature Switch is defective Replace the Hi-limit.
5
Water is not
heating up in
the tank.
E Heater is burned out or defective. Replace the Heater.