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Troubleshooting – CDA CVC4SS User Manual

Page 11

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10

Troubleshooting

The coffee machine is equipped with an auto-diagnostic system to recognise and advise on how to deal with faults.
These alerts will show on the display.

The coffee machine does not

switch on

The machine is not fully back in its

housing.

Push the coffee machine back

fully.

There is a problem with the electricity

supply.

Check that the mains supply

has not been switched off.

Check that the fuse in the spur

has not blown.

The coffee will not dispense or

dispenses only in slow drips

The coffee grind is too fine.

Adjust the grind to be coarser.

There is not enough water in the water

tank

Fill the water tank or check

there is no fault with the mains

water supply.

The internal pipes are obstructed

The coffee dispenses too fast and is

not creamy

The coffee grind is too coarse.

Adjust the grind to be finer.

The coffee is too old

Replace the coffee beans with

fresh beans

Coffee blend

Change the coffee beans for

those appropriate for use.

The pump makes a loud noise when

dispensing coffee

There is not enough water in the water

tank (non-mains water supply only)

Fill the water tank or check

there is no fault with the mains

water supply.

The coffee grind is too coarse so the

pressure in the filter holder is too low.

Adjust the grind to be finer.

Milk froth does not form

Check the flow of steam is

suitable

Machine
on/off

Display shows

Solution

OFF

CLOSE TAP

Close the steam control knob

OFF

DESCALING

Descale the coffee machine

ON

TECHNICAL SERVICE

Before calling CDA Customer Care, first try pulling the coffee machine out and
pushing it back in fully.

ON

WATER PRESSURE

Check the water tank is full and then open the water dispensing tap, letting
water out of the steam nozzle until the display stops flashing. This allows the
system to refill.

ON

GRINDER

Check the grinder for any foreign bodies (e.g. stones or impurities). Fully turn
the grind adjustment control knob anti-clockwise then remove any impurities
by running the grinder for a few seconds. Once this is complete, return the
grind adjustment control knob to its previous position.