Troubleshooting – New Buck Corporation Heater Model 80 User Manual

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TROUBLESHOOTING

Operation of any wood heater can create problems. While the use of a catalytic-combustor equipped stove will
substantially lessen some of these problems-such as creosote formation-other traditional wood heater problems
may remain.

The following guidelines apply to operation of all wood heaters with problems related to catalytic heater addressed
where appropriate.

HEATER RELATED PROBLEMS

SECTION IV

Problem
1. Sluggish

Heater

Performance

2. High Fuel Consumption

Possible Cause
1. Obstruction

chimney

2. Improperly sealed trim kit or

direct connect kit

3. Manual damper in chimney is

closed

4. Closing bypass or exhaust

damper too soon

5. Poor

chimney

draft

6. Combustor is plugged

7. Wet or unseasoned wood

being burned

1. Inexperience in catalytic

operation

2. Improper Regulation of draft

or inlet air

3. Improper Door Fitting

4. Combustor not engaged

Solution
1. Check for and remove

obstruction

2. Check trim kit gasketing or

direct connect kit seal to
fireplace and gasket as
necessary to seal unit. Gasket
under stove if needed. Check
seal of direct connect and
correct.

3. Open manual damper and

wire shut with stainless steel
wire or remove damper

4. Follow

New Buck

instructions for proper firing
procedures

5. Improper chimney height or

wrong size flue being used.
Cooler temperatures caused
by external chimney.

6. See section in “Combustor