Blizzard Lighting Q12A The Puck (Rev A) - Manual (Page 9)

Page 9
The Puck Q12A / Q12W Manual Rev. A Copyright (c) 2011 Blizzard Lighting, LLC
Troubleshooting
Symptom Solution
Fixture Auto-
Shut Off
Check the fan in the fi xture. If it is stopped or moving
slower than normal, the unit may have shut itself off due to
high heat. This is to protect the fi xture from overheating.
Clear the fan of obstructions, or return the unit for service.
Beam is Dim Check optical system and clean excess dust/grime. Also
ensure that the 220V/110V switch is in the correct position,
if applicable.
No Light Output Check to ensure fi xture is operating under correct mode, IE
sound active/auto/DMX/Etc., if applicable. Contact service
for more information.
Chase Speed
Too Fast/Slow
Check to ensure proper setup of speed adjustment.
No Power Check fuse, AC cord and circuit for malfunction.
Blown Fuse Check AC cord and circuit for damage, verify that moving
parts are not restricted and that unit’s ventilation is not
obstructed
Slow Movement Verify that 220V/110V switch is in the correct position, if
applicable. Also check that speed channels are set appropri-
ately.
No Response to
Audio
Verify that the fi xture is in “Sound Active” mode.
Adjust Audio Sensitivity, If Applicable.
Fixture Not
Responding /
Responding Er-
raticly
Make sure all connectors are seated properly and securely.
Use Only DMX Cables.
Install a Terminator.
Check all cables for defects.
Reset fi xture(s).
Intermittant
Lamp
Check lamp for properly installation.
Relamp, lamp may have reached end of life.
Remote Doesn’t
Work
Verify remote control cable is installed properly and securely.
Verify remote is correct type (CA-9 or other as applicable.)
Fixture Moving
On Its Own
Verify proper mode of operation. Is the fi xture in “Auto”
mode?
If your problem isn’t listed, or if problems persist,
please contact support: [email protected].