Soyntec R5 WIRELESS - Manual (Page 31)

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7. SUGGESTIONS AND ADVERTISING
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If there is any metal object close to the nano-receiver,
please remove it, as it may obstruct the wireless
transmission.
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If there are any other wireless device close to the nano-
receiver please remove the receiver and reconnect it to get
a different communication ID.
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Do not leave nano-receiver next to Bluetooth dongle.
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Do not use mouse on very shiny surface or transparent
surface.