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Troubleshooting continued – MEElectronics Atlas IML Graphics User Manual

Page 13

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Troubleshooting Continued

Make sure the microphone/remote unit on the cable

is closest to the headphones and the microphone is

close to your mouth
Check the compatibility of your phone at

meelec.com/phone
Try unplugging the headset cable and plugging it back

in to your phone
If you are using a computer, you may need an

adapter (Skype adapter on meelec.com) to separate

the microphone and audio signals

Make sure the microphone/remote unit on the cable

is closest to the headphones and L-shaped end is

plugged into the phone
Check the audio jack of your device for lint and debris

and wipe the plug of the headphone cable firmly with

a cloth or paper towel to remove any dirt or oil
Check the compatibility of your device at

meelec.com/phone; if the sound improves when you

press the remote button, the device requires an

adapter
Multitasking can prevent the button presses from

being recognized; make sure the application you want

to work with the remote is the active window

Problem

Solution

During

phone calls

the person

on the other

end can’t

hear me

The

remote

button

doesn’t

work

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