Black & Decker TRO964 - Manual (Page 5)

8
troUBLe SHootING
ProBLeM PoSSIBLe CaUSe SoLUtIoN
Unit is not heating or stops
heating.
electrical outlet is not
working or oven is
unplugged.
Check to make sure
outlet is working. Both
the temperature control
and the timer must be set
in order for the oven to
function.
Second toasting is too dark. Setting on toast is too dark. If doing repeated toasting
in the oven, select a shade
slightly lighter than the
previous setting.
Moisture forms on the
inside of the glass door
during toasting.
The amount of moisture
differs in different products,
whether bread, bagels or
frozen pastries.
The moisture that forms
on the oven door is quite
common and will usually
disappear during the
toasting cycle. Since the
oven is closed the moisture
cannot evaporate as it
would in a traditional
toaster.
Food is overcooked or
undercooked.
Temperature and cook time
may need to be adjusted.
As a toaster oven is much
smaller than a regular
oven, it may heat up
faster and cook faster. Try
lowering the temperature
25°F from the suggested
temperature in a recipe or
on a label.
There is burnt food odor
or smoking when oven is
being used.
There are remnants of food
in crumb tray or on the
walls of the oven.
Refer to the directions in
the CARe And CleAnIng
section of this Use & Care
booklet. Make sure all
parts of the oven, baking
pan and rack are clean.
Heating elements do not
seem to be on.
The heating elements cycle
on and off during baking.
Check the oven to make
certain the function desired
is being used. on broil, only
the top element is on.
NeeD HeLP?
For service, repair or any questions regarding your appliance, call the appropriate
800 number on cover of this book. Please Do Not return the product to the place of
purchase. Also, please Do Not mail product back to manufacturer, nor bring it to a
service center. You may also want to consult the website listed on the cover of this
manual.
two-Year Limited Warranty
(applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability will not
exceed the purchase price of product.
For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free
1-800-231-9786, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• damage from commercial use
• damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that
vary from state to state or province to province.
is a trademark of The Black & decker Corporation,
Towson, Maryland, USA
Made in People’s Republic of China
Printed in People’s Republic of China
eNGLISH