Troubleshooting guide – Great Northern Popcorn 6058 Portable Ice Maker User Manual

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Use caution and common sense when attempting to diagnose any problems you might be having with your
ice maker. Please study the safety and operation precautions found earlier in this manual.

Possible Causes:

Solution

1. Inner tank water temperature is too low.

2. Ice making cycle is too long.

1. Change the inner tank’s water. Make sure the water is between 45-90 degrees F.

2. Stop the machine and allow the collected ice to melt. Restart the machine and set the ice size

setting to small.

1. Stop the machine and fill with water. Restart.

Possible Causes:

Solution

Possible Causes:

Solution

Possible Causes:

Solution

Possible Causes:

Solution

1. Too much ice has collected in the machine.

1. Remove the ice from the bucket.

1. Machine is out of water.

1. Ice shovel may be jammed.

1. Stop the machine and check to see that the ice is not blocking the ice shovel. If it is, move the ice

away from the shovel. If this is not the case, please consult a qualified technician for service.

1. Room temperature or inner tank temperature is too high.

2. Cooling system pipe blocked.

3. Refrigerant liquid may be leaking.

1. Fill the inner tank with colder water and make sure the machine is operating at an ambient temperature

of no more than 90 degrees F.

2. If this is the case, please consult a qualified technician for verification and service.

3. If this is the case, please consult a qualified technician for verification and service.

If ice cubes are sticking together:

Ice indicator is on:

Water indicator is on:

Water indicator and ice indicator are both flashing:

Ice cycle appears normal but no ice is produced:

TROUBLESHOOTING GUIDE