Trouble-shooting guide – IOGear GUB431 User Manual
Page 28

28
Trouble-Shooting Guide
Q: The USB 2.0 Peripheral Sharing Switch behaves erratically, what can I do to correct this?
A: Disconnect all USB cables from the USB 2.0 Peripheral Sharing Switch then reconnect them.
Q: My printer does not appear in the drop-down menu, what should I do?
A: If your printer does not show up in the drop-down menu after you install the software, try to reinstall
your printer drive again following the procedures provided by your printer’s user manual. After you finish
reinstalling the printer driver, restart the software and your printer should be listed in the drop-down menu.
Q: My printer’s print monitoring program does not load up or respond and there is an error
message about the print job can not be completed. What should I do to complete the print
job?
A: Disable the “Print function only” in the software, and operates the USB 2.0 Peripheral Sharing Switch by
pressing the buttons to switch between different computers.
Q: The Lock / Unlock function does not work. What should I do?
A: Try to disconnect all USB cables and reconnect them. This will reset the USB 2.0 Peripheral Sharing
Switch.