Bissell 6860 EN - Manual (Page 14)

Vacuum cleaner won’t run
Possible Causes Remedies
Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Check/Replace fuse or reset breaker
Thermal protector activated Allow cleaner to cool for 30 minutes,
see pg. 13
No Power at Rotating Floor Brush
Possible Causes Remedies
Canister is not securely seated Remove Canister and replace, making
sure that it “clicks” into place
Brush Switch turned to “Off” Make sure Brush Switch is in “On” position
Vacuum is in upright position Recline vacuum to operate brush
Vacuum cleaner won’t pick up dirt
Possible Causes Remedies
Incorrect Height Adjustment Adjust Powerfoot to correct height setting
Hose not attached to suction opening Grasp Hose Grip and firmly push onto
the base
Crack or hole in Hose Check Hose and replace if needed
Drive Belt broken, worn or off motor pulley Reposition or replace Drive Belt, see
pg. 11-12
Rotating Floor Brush bristles worn Replace brush
Rotating Floor Brush jammed Remove brush and clean debris from
brush ends
Clog in vacuum Follow instructions on pg. 13 for
clearing clogs
Dirt Container full Empty Dirt Container
Dirt Container or Upper Tank Position correctly and lock in place
not installed properly
Filters are dirty Check and clean or replace Upper Tank,
Pre-Motor and Post-Motor Filters
Vacuum cleaner is difficult to push
Possible Causes Remedies
Incorrect Height adjustment Adjust Powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible Causes Remedies
Dirt Container full Empty Dirt Container
Filter missing or installed incorrectly Check Upper Tank, Pre-Motor and
Post-Motor Filter for correct installation
Dirt Container installed incorrectly Pull out and re-insert Dirt Container correctly
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Troubleshooting
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WARNING:
To reduce the risk of injury from
moving parts and/ or electrical
shock, turn Power Switch OFF and
disconnect polarized plug from
electrical outlet before performing
troubleshooting checks.
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