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7 troubleshooting, General, General 15 – Philips BT100B-37 User Manual

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15

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7 Troubleshooting

Warning

Never remove the casing of this device.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this device, check the following points

before requesting service. If the problem remains unsolved, go to the Philips Web

page (www.philips.com/support). When you contact Philips, make sure that the

device is nearby and the model number and serial number are available.

General

No power

Recharge your speaker.

No sound

Adjust volume on the connected device.

When you listen to audio through Bluetooth, make sure that no audio input

cable is connected to the AUX socket.

Make sure that your Bluetooth device is within the effective operational

range.

No response from the speaker

Restart the speaker.