Philips NP1100-37B - Manual (Page 25)

26
2
Use an Ethernet cable (sold separately) to
connect the NP1100 to the PC.
3
On the PC, launch the Device Manager
on the PC (see ‘Update through PC
connection’ on page 22) to update the
firmware.
10 Troubleshooting
I cannot hear any sound or the sound is poor,
what do I do?
Press + VOL - to increase the volume.
Press the MUTE button again to reactivate
the sound output.
Is there a maximum distance of transmission
between a Center and the NP1100 for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open spaces.
However, in a home environment, where solid
obstacles such as walls and doors are present,
the effective transmission distance is reduced
to 50-100m. Reposition the devices if you
experience transmission problems.
I have not received any registration email from
[email protected].
Check that the email address that is
entered in the user registration section is
valid and spelled correctly.
Check that the PC has an active Internet
connection.
The Internet server may be busy, try again
later.
Check if the email was redirected to the
spam folder.
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
Move the NP1100 at least 3m away from
such devices.
Use a WEP/WPA encryption key when
you create the wireless connection your
PC / home network.
Change the operating channel on the
interfering devices.
Turn the devices in different directions to
minimize interference.
The wireless firmware update failed, what do
I do?
1
Ensure that the PC is connected to the
Internet.
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