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7 troubleshooting – Philips AD305-37 User Manual

Page 11

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EN

7 Troubleshooting

Caution

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the philips web site (www.

philips.com/support). When you contact philips,

ensure that your apparatus is nearby and the

model number and serial number are available.

No power

• Make sure that the AC power adaptor of

the device is connected properly.

• Make sure that there is power at the AC

outlet.

No response from the speaker

• Disconnect and reconnect the AC power

cord, and then turn on the docking speaker

again.

• If you are playing from an external audio

device, check if the device works properly.

No sound

• Adjust the volume.

• Check if the unit is properly connected to

power.

• If you are listening to an audio from an

external audio device, adjust the volume

from the external audio device.