Philips SCF330-20 - Manual (Page 11)

Troubleshooting
This chapter summarizes the most common problems you could encounter with the breast pump. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country or visit us online at www.philips.com/support.
Problem Solution
I experience pain
when I use the breast
pump.
Stop using the breast pump and consult your breastfeeding advisor. If the
pump does not come away easily from the breast, it may be necessary
to break the vacuum by placing a finger between the breast and the
massage cushion or between the breast and the pump funnel.
The breast pump is
scratched.
In case of regular use, some light scratching is normal and does not cause
problems. However, if a part of the breast pump becomes badly
scratched or if it cracks, stop using the breast pump and contact the
Philips Consumer Care Center or visit www.philips.com/shop to obtain a
replacement part. Be aware that combinations of cleaning agents,
sanitizing solution, softened water and temperature fluctuations may,
under certain circumstances, cause the plastic to crack. Avoid contact
with abrasive or antibacterial detergents as these can damage the plastic.
The breast pump is
discolored.
You can still use the breast pump. For replacement parts, please contact
the Philips Consumer Care Center in your country or visit www.philips.
com/shop for spare parts.
I do not feel any
suction.
Follow the steps in chapter ‘Preparing for use’, to reassemble the breast
pump. Make sure the massage cushion is sealed around the rim of the
breast pump and make sure the white valve is firmly in place.
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