Philips 60PP9363H-17 - Manual (Page 62)

62
T
ROUBLESHOOTING
General Information:Troubleshooting
Difficulties and Possible Solutions (*Q refers to the Quick Use and Setup Guide that came with your TV.)
The picture has no color or colors are not correct
• Check to ensure that you have made connections correctly. See pages *Q-1, *Q-2, 7–10, and 12–16.
• If you have connected digital equipment to the HD inputs, check/change the color-space setting on the equipment or TV. See page 59.
• If the picture has red or blue fringes, you may need to adjust the convergence. See page *Q-8.
You are not able to get sound
• Check the Volume buttons on the remote control or on the TV. See pages *Q-2 (TV buttons) and *Q-3 (remote control buttons).
• Check the Mute button on the remote. See page *Q-3 for the location of the Mute button.
• Check the Audio Out and Speaker controls. See page 11.
• If you have connected auxiliary sound equipment, check to ensure that you have made the audio connections correctly. See
pages 7–16. (If you have connected an external audio hi-fi system, see page 10 to ensure that you have made the connections and
set the AUDIO OUT control correctly.)
TV displays wrong channel or no channels above 13
• Try selecting the channel again.
• Add the desired channel numbers into the TV using the Channel Edit control. See page *Q-5.
• Check to ensure that the Tuner Mode is properly set and run Auto Program. See pages *Q-4 and *Q-5.