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Troubleshooting, Problem solution – Philips DVP5140-37 User Manual

Page 45

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English

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Disc can’t be played

– The DVD+R/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– Region code incorrect.

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

during playback

clean with a soft cloth wiping from center to edge.

No return to start-up screen when

– Reset the unit by switching the player off, then on

disc is removed

again.

The player does not respond to

– Aim the Remote Control directly at the sensor

the Remote Control

on the front of the player.

– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–

signs) as indicated.

Buttons do not work

– To completely reset the player, unplug the AC

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

– Operations may not be permitted by the disc.

operating commands during playback.

Refer to the instructions of the disc jacket.

DVD Player cannot read

– Use a commonly available cleaning CD/DVD to

CDs/DVDs

clean the lens before sending the DVD Player for
repair.

Menu items cannot be selected

– Press STOP twice before selecting System Menu.
– Depending on the disc availability, some menu items

cannot be selected.

Unable to play DivX movies

– Check that the DivX file is encoded in ‘Home

Theater’ mode with DivX 5.x encoder.

Unable to select Progressive Scan on/off

– Check that the output of the video signal is switch to

‘YUV’.

No sound during DivX movies playback

– The audio codec may not be supported by the DVD

player.

An DivX movies does not repeat

– Check that file size of the movies does not exceed

the file size of the CD disc during burning.

Troubleshooting

Problem

Solution

Visit us at www.philips.com/support for service support

001-47 DVP5140_Eng_37_RC2

11/07/06, 2:03 PM

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