6 frequently asked questions, Bluetooth headset does not switch on, No connection to a mobile phone – Philips SHB9100-28 User Manual
Page 12: Pairing does not work, The mobile phone cannot find the headset, Voice dialing or redialing does not work, The other side cannot hear me, The headset is connected to a bluetooth
13
English
Pairings may have been reset or headset has
been previously paired with other device.
Pair the headset with the mobile phone
•
again as described in the user manual.
Voice dialing or redialing does
not work.
Your mobile phone may not support this
feature.
The other side cannot hear
me.
The microphone is muted.
Press
•
to enable the microphone.
The headset is connected to
a Bluetooth stereo enabled
mobile phone, but music will
play on the mobile phone’s
speaker only.
The mobile phone may have the option to
listen to music via speaker or headset.
Refer to the user manual of your
•
mobile phone on how to transfer the
music to the headset.
Audio quality is poor and
crackling noises can be heard.
The Bluetooth audio source is out of range.
Reduce the distance between the headset
•
and the Bluetooth audio source, or
remove obstacles between them.
6 Frequently
asked questions
Bluetooth headset does not
switch on.
Battery is low.
Charge the headset.
•
The audio cable is connected to the headset.
Disconnect the audio cable.
•
No connection to a mobile
phone.
Bluetooth disabled.
Enable the
•
Bluetooth feature on your
mobile phone and turn on the mobile
phone before you turn on the headset.
Pairing does not work.
The headset is not in pairing mode.
Follow the steps described in this user
•
manual.
Ensure that the LED light flashes whiteand
•
blue alternately before you release . Do
not stop holding the button after seeing
the blue LED only.
The mobile phone cannot
find the headset.
The headset may be connected to another
previously paired device.
Turn the currently connected device off or
•
move it out of range.
EN