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6 frequently asked questions, Bluetooth headset does not switch on, No connection to a mobile phone – Philips SHB9100-28 User Manual

Page 12: Pairing does not work, The mobile phone cannot find the headset, Voice dialing or redialing does not work, The other side cannot hear me, The headset is connected to a bluetooth

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13

English

Pairings may have been reset or headset has

been previously paired with other device.

Pair the headset with the mobile phone

again as described in the user manual.

Voice dialing or redialing does

not work.

Your mobile phone may not support this

feature.

The other side cannot hear

me.

The microphone is muted.

Press

to enable the microphone.

The headset is connected to

a Bluetooth stereo enabled

mobile phone, but music will

play on the mobile phone’s

speaker only.

The mobile phone may have the option to

listen to music via speaker or headset.

Refer to the user manual of your

mobile phone on how to transfer the

music to the headset.

Audio quality is poor and

crackling noises can be heard.

The Bluetooth audio source is out of range.

Reduce the distance between the headset

and the Bluetooth audio source, or

remove obstacles between them.

6 Frequently

asked questions

Bluetooth headset does not

switch on.

Battery is low.

Charge the headset.


The audio cable is connected to the headset.

Disconnect the audio cable.

No connection to a mobile

phone.

Bluetooth disabled.

Enable the

Bluetooth feature on your

mobile phone and turn on the mobile

phone before you turn on the headset.

Pairing does not work.

The headset is not in pairing mode.

Follow the steps described in this user

manual.

Ensure that the LED light flashes whiteand

blue alternately before you release . Do

not stop holding the button after seeing

the blue LED only.

The mobile phone cannot

find the headset.

The headset may be connected to another

previously paired device.

Turn the currently connected device off or

move it out of range.

EN